Terms and conditions for providers

By clicking the acknowledgement when registering as a provider on UNSW Study Stays, you are deemed to have accepted the below Terms and Conditions. UNSW may make changes to these Terms and Conditions from time to time.


UNSW Study Stays is a free platform for students to search off-campus accommodation and for providers to list accommodation near the University. 

UNSW does not:

  • match students with any accommodation and does not guarantee you will find tenants as a result of using UNSW Study Stays;
  • act for or on behalf of or as agent for any user of UNSW Study Stays;
  • make any representation or provide any warranty in respect of any user of UNSW Study Stays including, without limitation, any representation or warranty about the suitability, behavioural characteristics of or creditworthiness of a prospective tenant;
  • endorse nor make any representations or warranties as to the suitability of you as an accommodation provider or any of your accommodation listed on UNSW Study Stays; or
  • accept any liability arising out of the acceptance of any accommodation offer or any arrangement or contract in respect of any accommodation.

Accommodation provider’s responsibilities:

If you list accommodation on UNSW Study Stays:

  • you must provide accurate, complete and up to date information;
  • you must update your listing from time to time and remove your listing as soon as reasonably practicable after you have filled the vacancy or the property is withdrawn from rent;
  • you acknowledge UNSW may request to inspect accommodation before a listing is permitted to be published on UNSW Study Stays; and
  • you acknowledge that you are required to comply with all applicable laws on the NSW Legislation website in relation to Residential Tenancies and/or Boarding Houses which includes the:

Residential Tenancies

Residential Tenancies Act 2010 (NSW); and

Residential Tenancies Regulation 2019 (NSW).

Boarding Houses:

Boarding Houses Act 2012 (NSW); and

Boarding House Regulation 2013 (NSW).

You are solely responsible for making your own assessment of any user who contacts you in relation to any listing and their suitability for the vacancy the subject of the listing. UNSW will not provide any information about any such users or assist you in any way in making your assessment by, for example, conducting any background checks that may be appropriate in respect of such users.

UNSW’s rights:

Use of UNSW Study Stays is at your own risk. To the extent permitted by law, UNSW does not have any liability whatsoever to you for any loss or damage you incur as a result of, or in connection with, your use of UNSW Study Stays.

UNSW reserves the right at any time to:

  • accept, reject or remove listings;
  • not publish a listing or edit the information included in a listing if it breaches the terms and conditions, is considered inappropriate, misleading discriminatory or offensive
  • refuse entry of a listing on to UNSW Study Stays in the event of serious prior complaint regarding the suitability of specific accommodation and/or practices undertaken by you
  • remove listings that have been inactive for 21 days or longer;
  • terminate, alter, disable access or take any other action deemed necessary in relation to a listing which is the subject of a complaint and/or which may contravene the law or these terms and conditions and/or for any other reason whatsoever; or
  • take legal action against you if you contravene the law or these terms and conditions.

UNSW may take any of the above actions in its absolute discretion, without any liability to you and without and prior notice to you.


Personal information that has been collected about you as part of this process will be dealt with in accordance with the UNSW Privacy Policy.